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Privacy Policy Governing Access and Use of the Dundee City Box Office Website

The following sets out the Privacy Policy or rules that govern Your access to and use of this Dundee City Box Office Website and the purchase by You of tickets from Us via the Dundee City Box Office Website. You expressly agree to be bound by this Privacy Policy and all applicable laws.

By agreeing to the terms of this Privacy Policy You are also agreeing to the Dundee City Box Office Website Terms and Conditions of Access and Use and the Dundee City Box Office Ticketing Terms and Conditions.

The Effective Date of this Privacy Policy is 1 April 2011.

We may change the terms of this Privacy Policy from time to time. You should therefore check the Effective Date each time you visit this Website.

If you do not agree to any of the terms of this Privacy Policy then you should leave this Website immediately.

Data Controller

We, Dundee City Council established under Section 2 of the Local Government etc (Scotland) Act 1994 and having our principle offices at 21 City Square Dundee, DD1 3BY are the data controller responsible for operating this website and controlling information You provide to Us.

Your Information

We only collect personal information about you (for example your name, address, telephone number, email address and credit card details) when You specifically provide Us with such information on a voluntary basis, when You are registering with this Website or purchasing or enquiring about event tickets online. Any personal information We collect via this Website will never be released or sold to any companies or individuals outside of Dundee City Box Office other than as specifically allowed in terms of this Privacy Policy. We will not share your personal information for marketing or any other purposes without Your consent unless we are required to disclose it by law.

What we do with your information

We use the information you provide Us with to sell You the tickets You requested and to process your payments for the tickets. We may occasionally use some of the same information (such as the type of tickets you requested) to tailor the content of this website to the interests of our users. By making a purchase from this Website You are consenting to your financial and/or personal information being passed to such third party organisations as may be necessary for Us process your transactions on Our behalf, such as credit card companies and banks.

Service Provider

We employ AudienceView Ticketing Corporation with its principal place of business at 312 Adelaide Street W, 7th Floor, Toronto, Ontario M5V 1R2 and its contracted service provider Q9 Networks (both "AudienceView") solely as Our data processor and to perform certain technical functions relating to the operation of this website on Our behalf. AudienceView is required to implement and maintain security measures, consistent with the Payment Card Industry (PCI) data security standards to protect Cardholder Data and Sensitive Authentication Data and to meet Data Protection standards required of UK law in all respects. We may therefore transfer data to Audienceview, Ontario for the purposes of processing your data in accordance with the terms of this Privacy Policy and for no other purpose whatsoever.

Third Party Companies

When you are on this website You may be asked if You wish to be contacted by carefully selected third parties. If You agree to this, third parties may contact you by post or email with information or offers regarding their goods and services. You can notify Us if You change Your mind at any time and We will immediately stop providing Your information to such carefully selected third parties.

Editing or Deleting Your Account Information

We shall provide You with the ability to edit the information in Your user account that You provided to Us when registering with Us for the first time by using the personal page configuration area. You may request deletion of Your user account at any time by contacting Us. Content or other data that you may have provided to us and that is not contained within Your user account, such as posts that may appear within any forums that We may set up on this website from time to time, may continue to remain on the website at our discretion even though Your user account is deleted.